CERTIFICATE IN MALL MANAGEMENT

Duration: 3 MONTHS

Course Syllabus

  • Introduction
    • Concept of shopping mall
    • Growth of malls in India
    • Mall positioning strategies
    • Strategic planning for malls
  • Aspect in Mall Management
    • Concepts in mall design
    • Factors influencing malls’ establishment
    • Recovery management
    • Aspect in finance
    • Human resources
    • Security and accounting
    • Legal compliance and issues 
    • Measuring mall performance
  •  Mall Operations
    • Store allocation
    • Leasing negotiations
    • Maintenance and repairs
    • Security and safety procedures and regulations 
    • Operational activities
    • Footfalls measurement
    • Common area management 
  • Tenant Management
    • Selection of anchor tenant
    • Tenant mix
    • Types of retail formats
    • Multiplexes
    • Food courts
    • Branded stores 
    • Specialty stores
    • Hypermarkets
    • Supermarkets
    • Mall resource allocation
    • Owner-tenant relationship 

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