CERTIFICATE IN ORGANIZATIONAL BEHAVIOUR

Duration: 3 MONTHS

Course Syllabus

FOCUS AND PURPOSE                                                                                    

  • Definition, need and importance of organizational behaviour – Nature and scope – Frame work – Organizational behaviour models.
INDIVIDUAL BEHAVIOUR
  • Personality – types – Factors influencing personality – Theories – Learning – Types of learners – The learning process – Learning theories – Organizational behaviour modification.
  • Misbehaviour – Types – Management Intervention.
  • Emotions - Emotional Labour – Emotional Intelligence – Theories.
  • Attitudes – Characteristics – Components – Formation – Measurement- Values.
  • Perceptions – Importance – Factors influencing perception – Interpersonal perception- Impression Management.
  • Motivation – importance – Types – Effects on work behavior.
GROUP BEHAVIOUR  
  • Organization structure – Formation – Groups in organizations – Influence – Group dynamics – Emergence of informal leaders and working norms – Group decision making techniques – Team building - Interpersonal relations – Communication – Control.
LEADERSHIP AND POWER
  • Meaning – Importance – Leadership styles – Theories – Leaders Vs Managers – Sources of power – Power centers – Power and Politics.
DYNAMICS OF ORGANIZATIONAL BEHAVIOUR
  • Organizational culture and climate – Factors affecting organizational climate – Importance.
  • Job satisfaction – Determinants – Measurements – Influence on behavior. Organizational change – Importance – Stability Vs Change – Proactive Vs Reaction change – the change process – Resistance to change – Managing change.
  • Stress – Work Stressors – Prevention and Management of stress – Balancing work and Life.
  • Organizational development – Characteristics – objectives –. Organizational effectiveness 

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