CERTIFICATE IN RECRUITMENT, SELECTION AND RETENTION

Duration: 3 MONTHS

Course Syllabus

  •  Introduction to Recruitment
  • What is Recruitment?
  • Challenges and Trends
  • Sourcing Candidates
  • Requirements
  • Case Study
  • The Selection Process
  • Job Analysis and Descriptions
  • The Approach
  • The Recruitment Interview
  • Testing
  • Case Study
  • Goal Setting
  • Using the G.R.O.W. Model
  • Identifying Goal Areas
  • Setting SMART Goals
  • Using a Productivity Journal
  • Case Study
  • The Interview
  • Phone Interviews
  • Traditional Interviews
  • Situational Interviews
  • Stress Interviews
  • Case Study
  • Types of Interview Questions
  • Direct Questions
  • Non-Direct Questions
  • Hypothetical or Situational Questions
  • Behavioural Descriptive Questions
  • Case Study
  • Avoiding Bias in Your Selection
  • Expectancy Effect
  • Primacy Effect
  • Obtaining Bias Information
  • Stereotyping
  • Case Study
  • The Background Check
  • Preparation
  • Data Collection
  • Illegal Questions
  • Being Thorough without Being Pushy
  • Case Study
  • Making Your Offer
  • Outlining the Offer
  • Negotiation Techniques
  • Dealing with Difficult Issues
  • Sealing the Deal
  • Case Study
  • Orientation and Retention
  • Getting off on the Right Track
  • Your Orientation Program
  • The Checklist
  • Following Up
  • Case Study
  • Measuring the Results
  • Cost Breakdown
  • Employee Quality
  • Recruiter Effectiveness
  • Fine Tuning
  • Case Study
  • Wrapping Up
  • Word from the Wise

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