Duration: 3 MONTHS

Course Syllabus

Course Title: Business Communication

Course Duration: 3 Months

Course Overview: Effective communication is the cornerstone of success in any business environment. This course is designed to equip learners with the skills and knowledge necessary to communicate effectively in a variety of business contexts. The course will cover various forms of communication, including written, oral, and nonverbal, and will provide practical instruction in the drafting of business letters and other important documents.

Course Objectives:

  • Understand the importance of effective communication in a business environment
  • Identify and apply various forms of communication appropriate for different business situations
  • Draft and format business letters and other important documents
  • Develop oral communication skills and techniques
  • Apply effective communication skills in real-world business scenarios

Course Methodology:

  • Lectures and group discussions
  • In-class writing exercises and activities
  • Role-playing scenarios
  • Assignments and projects

Importance for Learner in Career Growth and Self-Employment: Effective communication is a critical skill for anyone in the business world. The ability to communicate clearly and effectively can help individuals advance in their careers and become successful entrepreneurs. This course will provide learners with practical skills and techniques that can be applied in a variety of professional settings.


Week 1:

  • Introduction to Communication
  • Types of Communication
  • Barriers to Effective Communication

Week 2:

  • Written Communication
  • Drafting of Business Letters
  • Formatting of Business Letters

Week 3:

  • Nonverbal Communication
  • Oral Communication
  • Public Speaking Skills

Week 4:

  • Interpersonal Communication
  • Effective Listening
  • Feedback and Communication

Week 5:

  • Cross-Cultural Communication
  • Business Etiquette
  • Written Communication Exercises

Week 6:

  • Group Communication
  • Meetings and Presentations
  • Oral Communication Exercises

Week 7:

  • Communication in the Digital Age
  • Email Communication
  • Social Media Communication

Week 8:

  • Crisis Communication
  • Handling Difficult Conversations
  • Role-playing Scenarios

Week 9:

  • Business Proposals
  • Business Plans
  • Project Management Communication

Week 10:

  • Communication for Sales and Marketing
  • Customer Service Communication
  • Effective Writing Techniques

Week 11:

  • Business Ethics and Communication
  • Communication and Diversity
  • Assignments and Projects

Week 12:

  • Final Project Presentations
  • Course Review
  • Final Exam

Note: The contents of the syllabus can be modified based on the requirements of the learners or location.

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